Asistencia Técnica Offline

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Assistance

Sotesa has its own Technical Service, we serve all the brands we distribute and that you can consume. From our Technical Service, we analyze each case in isolation to focus on him to successfully lead the best solution for you, either at our offices or in your office or home. Our technical staff is in an ongoing plan of training, retraining and certification in either Microsoft platform as Apple platform. We are at the forefront of new applications to provide the best solution.

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Descarga nuestra aplicación de asistencia remota

 

    windows             apple

 

Versión Para Windows       Versión para MAC OS X

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Offline technical service

One way to handle your computer to have an ongoing excellent operation and performance is through Offline. You send us a brief description of your problem and immediately we examine the failure and tell you how to fix it.

This formula is fast and comfortable for you and easily fixed less important actions that often slow down the work but are not large and therefore can be repaired in real time.

Offline technical service form

Enter your details and describe the symptoms of your problem.

You will receive a response from Sotesa S.L. in response to your request

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Terms and conditions

Having registered as a client of the provided services under the URL www.sotesa.com and according to Spain’s Personal Data Protection Act 15/1999, the user accepts that personal data supplied by him or made available in the future to SOTESA Informática y Comunicaciones, S.L. (hereinafter referred to as SOTESA) will be included in a CUSTOMER file whose owner and responsible will be SOTESA, domiciled at Avda Madrid 11, Local 1, 38007 S / C de Tenerife.

The data recorded may be used for the provision and administration of our services through the web www.sotesa.com, compile statistics, the remittance of advertising and sales promotions via email.

The data owners will have at all times the right to access the files; can also exercise the rights of rectification, cancellation and opposition in the terms included in the data protection legislation. To this end, the data owners shall reliably send a letter signed by them, including their address enclosing a copy of the National Identity Card, to the address referred above in order to send their performance confirmation according to their request.

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