Remote Technical Assistance

These online services are corrective and subject to the clients’ demand. They do not include consultancy or continuous expert advice. Nor do they include a follow-up agreement or subsequent reports. They are services performed sporadically to solve a specific incident, with the usual commitment to quality provided by Sotesa’s technical assistance service, but without any responsibility other than that assumed by the time for which the service was contracted and the purpose for which it was contracted.  

If you require expert advice, follow-up, reports and monitoring of your information system, you should hire our maintenance services.

Standard

30€

/ hour

Not urgent

Contract
Single unit /Hours bank

IGIC* not included

Standard

35€

/ hour

Urgent

Contract
Single unit /Hours bank

IGIC* not included

Engineering

40€

/ hour

Not urgent

Contract
Single unit /Hours bank

IGIC* not included

Engineering

50€

/ hour

Urgent

Contract
Single unit /Hours bank

IGIC* not included

Canary Islands General Indirect Tax

Urgent: Response within 4 natural hours during our Monday to Friday working hours.

Not Urgent: Response within 24 natural hours during our Monday to Friday working hours.

Engineering hour: Services, back-up and installations in servers, storage arrays and network electronics in any of your different network operating systems.

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  • 0,00 €

Our technical experience, the human quality of our services and the opinions of our clients speak for us.