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Technical Assistance

Sotesa has its own Technical Service. We look after all the brands that we distribute and that you use.

From our Technical Service we analyse each case in isolation, focusing on it until successfully determining the most optimal solution for you, whether in our offices or in your headquarters or home. Our technical staff follows a continuous training, recycling and certification plan, whether for Microsoft or Apple. We are at the forefront of new applications to always provide the best solution.

Download our remote assistance application

    windows             apple

Version for Windows       Version for MAC OS X

Offline Technical Service

Our Offline technical service is one way of looking after your team so that it continuously operates and performs at the optimum level. You send us a short description of your problem and we immediately examine the fault and indicate how to solve it.

This method is quick and comfortable for you, and it is a straightforward way of solving minor incidents that often slow down work but are not of great importance and therefore can be repaired in real time.

Application form for offline technical assistance

Enter your data and describe the symptoms of your problem.

You will shortly receive a reply from Sotesa S.L. in response to your request.

Our technical experience, the human quality of our services and the opinions of our clients speak for us.