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How do we do

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To achieve our objective, which is simply that our customers (currently more than 1,800) have the best service in computing and communications, we follow these steps for each new project:
 
Consulting and Analysis: What in a nutshell means that we will listen, we will understand your needs and wishes, because no one knows better than you what you need, and then, we will analyze your request from a professional point of view.
 
Project Management: after our technicians have assessed your needs depending on what you requested, we do a project and a budget respecting the quality-price ratio. We do these two steps with no cost, except in the case of large projects.
 
Implementation and Training: once accepted the project and budget, we provide the equipment both software and hardware that you require considering that we only work with the best brands in the international market; we install it to leave it operational and we indicate you how to use it, (if that was necessary), that is to say, we offer parallel training. We assure you that this process will be completed in the shortest time possible, a guarantee that we dare to do because our extensive industry experience allows us.
 
Support and maintenance: it is precisely here where our fundamental and most important work begins, because from this moment we are at your entire disposal to assist you in the Maintenance, Support, Upgrade, Process Monitoring, Repair and all value services that our customers need to help their business activity. We also work throughout the Canary Islands Archipelago with professionals in each of the islands.

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Advice

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Although there are four services described, there is a fifth component that makes it different from similar companies and that binds us to you as a customer, as far as you want, and that is ADVICE.
 
Each and every one of the steps listed above is supported by our experience and extensive knowledge. We inform you and indicate what services are best suited for your business; how you can implement the use of computers in your network more effectively; how you can optimize your computing resources and how to avoid common mistakes, among other issues.
 
You can put your trust in Sotesa as we are completely at your disposal whenever you need us; experience, once again, has shown that the complex world of computing requires not only the best professionals, but also the most appropriate service in the shortest time possible.
 
In short, what we do is offering our customers integrated solutions for their needs both hardware and software, with the purpose of a singular professional or a company, regardless of their size, to get their work easily, completely safely and in an efficient way.
 

• Meet your Technology and Computing needs
• Offer the best service
• Be there when you need us
• Have the best professionals
• Guarantee your tranquility, as you are in good hands

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