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Maintenance: is defined as a set of operations for an equipment, in this case computer, qualifies for the purpose it was built and functioning properly and 100% during its life.
It is intended to offset the deterioration in the use, external agents or other causes. In the maintenance can be distinguished:
Correcting defects or damage observed on request. It is apparently more economical, but only short term. In the long run it is much more profitable and productive of preventive maintenance.
Conventional strategies of “repair the damage occurs when” are no longer recommended. They were valid in the past, but now if you want to be productive you have to be aware to wait for damage to occur is incurring excessively high costs (lost production, poor quality, downtime and lost profits).
Types of corrective maintenance:
Designed to ensure the reliability of equipment in operation before an accident or breakdown may occur.
Preventive maintenance Computer Systems, is the review of production equipment to ensure smooth functioning of both hardware, server, computer and peripherals, and software in all its forms, and of course in telecommunications. These affect the reliable performance of the system, the integrity of the stored data and an exchange of correct data at the maximum possible speed within the optimal system configuration.
A preventive and/or planned maintenance improves productivity by up to 25%, 30% reduces maintenance costs and extends the life of machinery and equipment by up to 50%.
In the preventive maintenance we can see:
In the preventive and scheduled maintenance it includes a series of specific services that are performed periodically, usually every month, plus some added values that are included in the price.
These services are:
Also we provide an automated backup system in the cloud security, what we call the Cloud backup, ensuring data integrity outside his office, without you having to do so, and fulfilled with 100% the Data Protection Act and all the Spanish legislation. Our Datacenter is located in Spain, where in addition, we also offer all the services of cloud computing and data storage you may need.
1. Corrective Maintenance: the price is agreed by hours of intervention according to its nature, that is, if it is a standard or engineering, or remote classroom time, and if with normal response time (24-48 hours) or urgent (less than 6 working hours), including the hours outside working hours. Travel costs equally pact according to which areas.
The following rates are generally established:
2. Preventive and Predictive Maintenance: A fixed number of monthly hours of intervention, programmed in time, response time, and according to the interests and convenience of all parties is agreed. All kinds of hours are included, whether they are standard or engineering, remote or face, including urgent and unforeseen outside programming, and would only be excluded after hours. Estimated travel costs are also included depending on the area.
A fee of 60-90 € / month and server is generally set according to their size and complexity, and 30 € / month per computer and peripherals, and all this leads to an estimated number of hours of service a month a number of journeys estimated based on the already scheduled visits, and also takes into account the impact