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Complaints and claims

 
In order to keep improving, send us your complaints or claims we will attend as soon as possible.
 

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Terms and conditions

 
Having registered as a client of the provided services under the URL www.sotesa.com and according to Spain’s Personal Data Protection Act 15/1999, the user accepts that personal data supplied by him or made available in the future to SOTESA Informática y Comunicaciones, S.L. (hereinafter referred to as SOTESA) will be included in a CUSTOMER file whose owner and responsible will be SOTESA, domiciled at Avda Madrid 11, Local 1, 38007 S / C de Tenerife.
 
The data recorded may be used for the provision and administration of our services through the web www.sotesa.com, compile statistics, the remittance of advertising and sales promotions via email.
 
The data owners will have at all times the right to access the files; can also exercise the rights of rectification, cancellation and opposition in the terms included in the data protection legislation. To this end, the data owners shall reliably send a letter signed by them, including their address enclosing a copy of the National Identity Card, to the address referred above in order to send their performance confirmation according to their request.

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